Client Manager

GallagherBloomington, MN

About The Position

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Join our team as an Account Manager, where you'll play a key role in managing client relationships and ensuring their needs are met. You'll work with a diverse group of clients, helping them navigate their insurance and risk management needs. This role offers the chance to build meaningful connections and make a real difference in the lives of our clients.

Requirements

  • A bachelor’s degree and at least 3 years of experience in client coordination or claims management, or a high school diploma with 8 years of relevant experience
  • A valid license
  • Ability to travel up to 25% of the time
  • Strong communication skills, with the ability to explain complex issues clearly
  • A knack for identifying critical issues and solving problems effectively

Responsibilities

  • Manage a portfolio of client accounts, focusing on retention and growth
  • Be the go-to person for your clients, ensuring their needs are met and their expectations exceeded
  • Understand client challenges
  • Offer tailored solutions and additional services to help clients succeed
  • Collaborate with internal teams to deliver the best outcomes for your clients

Benefits

  • Competitive and comprehensive compensation package
  • Competitive salary
  • Great teams and exciting career opportunities
  • Medical/dental/vision plans, which start from day one
  • Life and accident insurance
  • 401(K) and Roth options
  • Tax-advantaged accounts (HSA, FSA)
  • Educational expense reimbursement
  • Paid parental leave
  • Digital mental health services (Talkspace)
  • Flexible work hours
  • Training programs
  • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
  • Charitable matching gift program
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