Client Manager

Gallagher•Bloomington, MN

About The Position

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Join a team where your skills and dedication make a real difference. At Gallagher, we’re united by a commitment to integrity, collaboration, and growth. As a Branch Client Service Manager II, you’ll play a key role in delivering exceptional service to our clients while contributing to a culture of excellence and innovation. In this role, you’ll manage a portfolio of accounts, ensuring clients receive outstanding care and solutions tailored to their needs. You’ll work closely with our production team to lead the renewal process, secure existing business, and identify opportunities for growth. By building strong relationships with clients and colleagues, you’ll help drive success and foster a collaborative environment.

Requirements

A bachelor’s degree with 3+ years of client service or claims management experience, or a high school diploma/GED with 8+ years of experience.
A producer’s license and the ability to travel up to 25%.
Proficiency in Microsoft Office and a knack for using technology to enhance productivity.
A talent for explaining complex issues simply and engaging in meaningful discussions.
A self-directed approach to managing priorities and delivering results.

Responsibilities

manage a portfolio of accounts
lead the renewal process
secure existing business
identify opportunities for growth
building strong relationships with clients and colleagues
help drive success and foster a collaborative environment

Benefits

Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program