Client Manager, Small Business Benefits & HR Consulting

Arthur J. Gallagher • Omaha, NE

96d

About The Position

Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.

Requirements

• Bachelor's degree and 3 or more years client coordination and/or claims management experience OR High School degree with 8 or more years client coordination and/or claims management experience.
• License required.
• Able and willing to travel approximately 25% of the time.
• Excellent verbal and written communication skills.
• Able to quickly determine critical issues.
• Customer Service skills.

Responsibilities

• Account management as primary responsibility.
• Responsible for the day-to-day account management for routine/moderately complex client accounts.
• Manages an assigned book of business and builds, expands, and solidifies relationships with existing clients.
• Leads appropriate resources to address the client's risk/capital management needs.
• Secures existing business and drives the sale of additional services and coverage levels.
• Cultivates relationships with the most senior buyer in the client organization as well as with day-to-day client representatives and buyers.
• Has retention goals for assigned group of accounts.
• May coordinate the work of administrative support and customer service.
• May provide support to an Account Executive and/or a Broker Producer.

Benefits

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance.
• 401(K) and Roth options.
• Tax-advantaged accounts (HSA, FSA).
• Educational expense reimbursement.
• Paid parental leave.
• Digital mental health services (Talkspace).
• Flexible work hours (availability varies by office and job function).
• Training programs.
• Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing.
• Charitable matching gift program.

What This Job Offers

• Job Type: Part-time
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree