Client Manager - Regional Accounts Employee Benefits

Stancorp Financial Group • Cleveland, OH

303d • $82,000

About The Position

At The Standard, you'll join a team focused on putting our customers first. Our continued success is driven by a high-performance culture. We're looking for people who are collaborative, accountable, creative, agile and are driven by a passion for doing what's right - across the company and in our local communities. We offer a caring culture where you can make a real difference, every day. Ready to reach your highest potential? Let's work together.

Requirements

• Proven ability to cultivate meaningful, effective business relationships
• Exceptional customer service skills
• Problem solving, decision making, and analytical thinking consistent with company objectives
• Strong written and verbal communication skills
• Experience with underwriting guidelines is preferred
• Experience and knowledge with Group Employee Benefits Products is preferred
• Experience using Salesforce CRM is preferred
• High School Diploma or GED required
• Bachelor's degree preferred
• Life and Disability insurance license for all states within office's assigned territory will be required

Nice To Haves

• Experience with underwriting guidelines
• Experience and knowledge with Group Employee Benefits Products
• Experience using Salesforce CRM

Responsibilities

• Manage new case, renewal activity, and amendments
• Identify and promote the sale of additional lines of coverage or plan improvements
• Promote new product offerings and enhanced product features
• Recommend plan changes as appropriate
• Facilitate the enrollment and re-enrollment process; conducting enrollment meetings or being present as benefit fairs, as needed
• Highlight the advantages of doing business with The Standard in coordination with the assigned Sales Representative
• Cultivate meaningful, effective relationships with internal and external customers

Benefits

• Strong, competitive benefits package including incredible 401(k) match
• Comprehensive benefits including medical, dental, vision and retirement benefits
• Initial PTO accrual of 164 hours per year
• 11 paid holidays and 2 wellness days per year
• Eligibility to participate in an incentive program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Management of Companies and Enterprises
• Education Level: High school or GED