Client Manager- Large Law Firms (Southeast)

Reed Technology • SC

108d • $72,600 - $134,900

About The Position

As a Client Manager on the Large Law Team, you are responsible for your defined accounts. You will report on driving product adoption, usage, and customer relationships. You will improve the positioning of LexisNexis from both a retention and expansion perspective.

Requirements

• Have impressive years of B2B SaaS or tech sales in the law firm space, with proven success managing and expanding complex accounts in large enterprise and/or professional services firms.
• Have a great executive presence, communication, organizational, and cross-functional collaboration skills.
• Have proven ability to negotiate contracts and close business in a team selling environment.
• Be proficient in Salesforce, sales enablement platforms (e.g., Gong, Seismic, Outreach), and generative AI tools (e.g., MSFT Copilot, ChatGPT).
• Have a Bachelor's degree or equivalent experience required; JD or MBA a plus.
• Be able to travel up to 40% (day and overnight).

Responsibilities

• Driving renewals and upsells by executing proactive account plans, uncovering unmet needs, and delivering tailored, consultative solutions to legal professionals.
• Building and executing strategic growth plans across defined territories by partnering with product specialists, customer success, and GTM operations to maximize client lifetime value.
• Positioning LexisNexis’ legal research, analytics, and AI-enabled workflow platforms as business-critical solutions tailored to practice groups, knowledge management, and firm operations.
• Developing trusted relationships with key stakeholders including managing partners, C-suite executives, KM leaders, and practice chairs to expand influence and opportunity within each firm.
• Navigating complex buying groups and firm hierarchies to secure renewals, grow key relationships, and align solutions to operational priorities and decision-making structures.
• Leveraging Salesforce, Gong, and Seismic to drive pipeline discipline, monitor engagement, surface insights, and inform both outreach strategy and internal product feedback loops.

Benefits

• Comprehensive, multi-carrier program for medical, dental and vision benefits.
• 401(k) with match and an Employee Share Purchase Plan.
• Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs.
• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity.
• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits.
• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts.
• Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice.

What This Job Offers

• Job Type: Full-time
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees