Marsh & McLennan Companies-posted 3 months ago
Full-time • Mid Level
Hybrid • Grand Rapids, MI
Insurance Carriers and Related Activities

As our Client Manager (CM) on the Employee Health & Benefits team, you'll actively manage a book of business to ensure each client's welfare benefit plan needs and goals are met. As a Client Manager, all work is initially closely reviewed with VP or SVPs / assigned Partners to ensure a high quality and timely work product which will eventually lead to significant independence. This position has the ability to work out of any of our Michigan offices in Grand Rapids, Livonia or Troy.

  • Manage a book of business to meet clients' welfare benefit plan needs and goals.
  • Collaborate with VP or SVPs / assigned Partners for quality assurance of work.
  • Provide clear, concise, and accurate information and guidance to clients.
  • Research regulatory issues using available resources.
  • Work independently while being detailed, organized, and resourceful.
  • Bachelor's degree preferred, ideally in business, human resources, health care administration, communication or related area.
  • Minimum of 3-5 years experience in the welfare benefit plan industry.
  • Knowledge of group insurance products (medical, dental, vision, life, and disability) is desired.
  • Effective relationship-building and public speaking skills.
  • Excellent verbal and written communication skills.
  • Ability to work under pressure and multi-task.
  • Experience with Microsoft Word, PowerPoint, and Outlook preferred.
  • Experience with Publisher is a plus.
  • Generous time off, including personal and volunteering.
  • Tuition reimbursement and professional development opportunities.
  • Hybrid work.
  • Charitable contribution match programs.
  • Stock purchase opportunities.
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