Client Manager - Employee Benefits

AlliantLos Angeles, CA
381d

About The Position

At Alliant Insurance Services, we thrive on creating employee benefits solutions built on the idea that health makes growth possible. As top tier professionals dedicated to solving our clients' health and welfare insurance challenges, Alliant team members deliver an unrivaled depth of service, and our unique approach enables us to help clients stay resilient and turn change into opportunity. This position is a chance to join a dynamic, expanding company with prospects for individual and career growth. Responsible for collaborating with Employee Benefit Account Executives on the development and execution of client-centered strategies. Manages a book of business and directs/contributes to the work of a multi-disciplined service team.

Requirements

  • Bachelor's degree or equivalent combination of education and experience
  • Seven (7) or more years related work experience
  • Valid insurance license
  • Must continue to meet Continuing Education requirements for license renewal
  • Baseline understanding of self-insurance and alternative funding arrangements
  • High level of Employee Benefit product and benefit administration knowledge

Nice To Haves

  • Good verbal and written communication skills
  • Good problem solving and time management skills
  • Good presentation skills and ability to conduct open enrollment meetings
  • Excellent customer service skills
  • Ability to work within a team and to foster teamwork
  • Ability to prioritize work for multiple projects and deadlines
  • Strong understanding of self-insurance and alternative funding arrangements
  • Proficient in Microsoft Office Suite

Responsibilities

  • Exhibits proven competence in all Account Manager duties and knowledge requirements
  • Collaborates with a mentor Account Executive to manage an assigned book-of-business
  • Comprehends & communicates all aspects of the renewal process to client on all lines of coverage (medical through ancillary), including marketed analytics
  • Assists Account Executive in development of multi-year strategic plan for clients
  • Assists Account Executive with client financials, and renewal negotiations
  • Displays advanced command of client renewal presentation, including marketing analytics
  • Actively participates in team mentorship program
  • Acts as an Affordable Care Act (ACA) subject matter expert
  • Collection of fees, reconciliation and resolution of any outstanding balances within 60 days of invoicing date
  • Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information)
  • Other duties as assigned

Benefits

  • Comprehensive, high quality employee programs
  • Very competitive financial package

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Insurance Carriers and Related Activities

Education Level

Bachelor's degree

Number of Employees

1,001-5,000 employees

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