Client Manager, Commercial Risk - IAS Northeast
About The Position
The mission is to be an integral part of the team and partner with sales and service colleagues to deliver a high level of service to our clients. This individual develops professional working relationships with clients, insurance companies, and agency personnel to maintain accounts and promote a positive working environment. PRIMARY RESPONSIBILITIES: Manage day-to-day activities of client accounts including, but not limited to, policy review, changes and updates, contract reviews, preparing renewal documents, marketing and negotiating insurance programs, and financial statements related to the client's insurance. Responsible for assisting in establishing and maintaining appropriate carrier relationships Maintain client files in AMS accurately and consistently; responsible for proper documentation of files and proper communication to all in accordance with company workflows, procedures, and best practices. Manage client inquiries and work with insurance partners and/or internal teams to resolve client issues. Responsible for knowing the requirements and attributes of all insurance company partners while maintaining in-depth knowledge of the company and their resources. Responsible for coordinating service delivery for accounts as assigned including developing initial placement/renewal strategy Stay informed on regulatory changes Completes special projects as assigned Continually seeks opportunities to improve the firm, business segment and processes. Bring issues and discrepancies to appropriate leadership Serves as a mentor to colleagues as requested
Requirements
- Ability to forge relationships with key insurance markets and carrier representatives
- Strong technical knowledge of general insurance market conditions and specific insurance carrier underwriting appetites
- Must have strong Excel skills, ability to create and manage large spreadsheets of data
- Ability to analyze complex risk exposures, existing insurance coverages, and develop appropriate recommendations for clients and prospects
- Ability to work as part of a team of professionals and build relationships with other Firm business segments
- At least 4 years' of related insurance experience, or associated industry experience
- Bachelor's degree preferred
- Obtain and maintain a state insurance license(s), as required by the State Department of Insurance to provide risk management consulting or risk transfer solutions as necessary in states where the firm functions (or be willing and able to obtain al required licenses within the first 90 days of employment)
Responsibilities
- Manage day-to-day activities of client accounts including, but not limited to, policy review, changes and updates, contract reviews, preparing renewal documents, marketing and negotiating insurance programs, and financial statements related to the client's insurance.
- Responsible for assisting in establishing and maintaining appropriate carrier relationships
- Maintain client files in AMS accurately and consistently; responsible for proper documentation of files and proper communication to all in accordance with company workflows, procedures, and best practices.
- Manage client inquiries and work with insurance partners and/or internal teams to resolve client issues.
- Responsible for knowing the requirements and attributes of all insurance company partners while maintaining in-depth knowledge of the company and their resources.
- Responsible for coordinating service delivery for accounts as assigned including developing initial placement/renewal strategy
- Stay informed on regulatory changes
- Completes special projects as assigned
- Continually seeks opportunities to improve the firm, business segment and processes.
- Bring issues and discrepancies to appropriate leadership
- Serves as a mentor to colleagues as requested
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
