Client Manager, Business Insurance

Marsh McLennanRichmond, VA
11dHybrid

About The Position

Marsh McLennan Agency Client Manager, Business Insurance Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Manager at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC) A day in the life. As our Client Manager on the Business Insurance team, you will be responsible for assisting our clients with service and risk management needs and managing relationships with clients, prospects, client teams and producers to provide best in class service and drive growth. You’ll serve as the client contact to answer questions, resolve billing issues, make policy changes, responding to clients in a timely and professional manner. Our future colleague. We’d love to meet you if your professional track record includes these skills:

Requirements

  • High school diploma or equivalent required
  • Minimum 3 years’ experience in Business Insurance
  • Property & Casualty license (or ability to obtain in 90 days of employment)
  • Insurance designations (i.e. INS, AAI, CISR) or demonstrated knowledge of Business Insurance coverages.
  • Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future

Nice To Haves

  • Associates or Bachelors degree preferred
  • Working towards CPCU, CIC, ARM, and/or AU designations or able to demonstrate equivalent knowledge and ability.

Responsibilities

  • assisting our clients with service and risk management needs
  • managing relationships with clients, prospects, client teams and producers to provide best in class service and drive growth
  • serve as the client contact to answer questions
  • resolve billing issues
  • make policy changes
  • responding to clients in a timely and professional manner

Benefits

  • Generous time off, including personal and volunteering
  • Tuition reimbursement and professional development opportunities
  • Flexible Hybrid work
  • Charitable contribution match programs
  • Stock purchase opportunities

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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