Client Manager, Business Insurance
About The Position
Marsh McLennan Agency Client Manager, Business Insurance Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Manager at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC A day in the life. As our Client Manager on the Business Insurance team, you will be responsible for assisting our clients with service and risk management needs and managing relationships with clients, prospects, client teams and producers to provide best in class service and drive growth. You’ll serve as the client contact to answer questions, resolve billing issues, make policy changes, responding to clients in a timely and professional manner.
Requirements
- High school diploma or equivalent required
- Minimum 3 years’ experience in Business Insurance
- Property & Casualty license (or ability to obtain in 90 days of employment)
- Insurance designations (i.e. INS, AAI, CISR) or demonstrated knowledge of Business Insurance coverages.
- Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future
Nice To Haves
- Associates or Bachelors degree preferred
- Experience using Sagitta, EPIC, CSR24, ImageRight and Microsoft Word and Excel
- Prior experience working with Trucking clients a plus!
- Working towards CPCU, CIC, ARM, and/or AU designations or able to demonstrate equivalent knowledge and ability.
Responsibilities
- assisting our clients with service and risk management needs
- managing relationships with clients, prospects, client teams and producers to provide best in class service and drive growth
- serve as the client contact to answer questions
- resolve billing issues
- make policy changes
- responding to clients in a timely and professional manner
Benefits
- Generous time off, including personal and volunteering
- Tuition reimbursement and professional development opportunities
- Hybrid work - 3 days in office
- Charitable contribution match programs
- Stock purchase opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
