Client Management Specialist
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About The Position
The position involves developing strong working relationships with customer accounts and providing timely resolution of issues and concerns. The role requires assessing customer needs and managing account specifications and procedures to ensure quality, efficiency, and profitability. Responsibilities include managing daily order level data, analyzing communication, and ensuring optimal delivery performance by selecting the best carrier. The position also involves maintaining inventory accuracy, managing order processes, and communicating with shippers and consignees regarding exceptions and problem resolution. The role is dynamic, with duties and responsibilities that may change over time.
