Client Management Market Leader, West Region - Advisory

Guardian Life • Plano, TX

121d • $107,440 - $147,730 • Remote

About The Position

Guardian is seeking a Client Management Market Leader for our large market and advisory business segment. The Client Management Market Leader - Advisory West (CMML) provides critical leadership and direction to a team of seasoned Client Executives (CE) in the pursuit of overall client satisfaction, growth, retention, and profitability objectives for groups with 2000+ lives. The CMML is responsible for ensuring a high-performance mindset with his/her assigned team and executing strategies that focus on client management discipline, consistency, and best practices. In addition, the CMML will manage and maintain book-of-business assignments to maximize team productivity and effectiveness. The CMML will set the goals for each member of his/her assigned team consistent with Guardian's overall goals, provide performance management and coaching, and work closely with each individual to create annual development plans.

Requirements

• Four-year college degree or equivalent work experience.
• 5 years of group insurance experience preferred.
• 3 years leadership in Account/Service Management.
• Demonstrated understanding of group and large market business and strategy.
• In-depth knowledge of and working experience supporting brokers and employers/plan holders.
• Must achieve required industry licensing within 90 days of date of hire and maintain license through completing Continuing Education requirements.

Nice To Haves

• Experience in a leadership role within a large market strategy.
• Strong stakeholder partnership skills both internally and externally.

Responsibilities

• Provide leadership and direction to a team of Client Executives.
• Pursue overall client satisfaction, growth, retention, and profitability objectives.
• Ensure a high-performance mindset within the team.
• Execute strategies focusing on client management discipline and best practices.
• Manage and maintain book-of-business assignments.
• Set goals for team members aligned with Guardian's overall goals.
• Provide performance management and coaching.
• Create annual development plans for team members.

Benefits

• Support and flexibility to achieve professional and personal goals.
• Skill-building and leadership development opportunities.
• Philanthropic opportunities.
• Contemporary, supportive, flexible, and inclusive benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree