HYBRID Entry Level Operations $22/HR - IMMEDIATE HIRE

TEKsystems•Quincy, MA

5d•$22 - $22•Hybrid

About The Position

TEKsystems is hiring several Client Management Consultant’s to work for a private aviation company located in the Quincy, MA area. These positions will offer a HYBRID schedule for both training and normal shift. This position is a great, foot in the door opportunity with a ton of upward mobility and growth available. The position is open due to rapid growth with the client. A large majority of the current management staff has started in this role. Constant training is offered, and new departments are created to make room for higher level roles. Job Description -Obtain flight itinerary and other pertinent trip information from clients regarding upcoming or current flights and accurately enter information into internal system -Deliver high-touch service via phone, email, and text -Gather and input flight itinerary details into internal systems -Coordinate with internal teams (Flight Planning, Flight Management) -Arrange catering and ground transportation -Resolve client issues with ownership and creativity -Communicate effectively with clients, vendors, and senior management -Perform additional duties and projects as assigned -Ability to prioritize -Excellent communication skills (verbally and written) -Must be confident, self-motivated, detailed-oriented, professional, polished, organized, and possess the ability to multitask

Requirements

2+ years of related Customer Service or Call Center experience
Exceptional Communication Skills - Clear, professional verbal and written communication, ability to actively listen and respond effectively
Ability to think outside the box and develop creative solutions
Proven ability to handle high-pressure, cross-functional client issues. for ultra-high net worth clients

Responsibilities

Obtain flight itinerary and other pertinent trip information from clients regarding upcoming or current flights and accurately enter information into internal system
Deliver high-touch service via phone, email, and text
Gather and input flight itinerary details into internal systems
Coordinate with internal teams (Flight Planning, Flight Management)
Arrange catering and ground transportation
Resolve client issues with ownership and creativity
Communicate effectively with clients, vendors, and senior management
Perform additional duties and projects as assigned
Ability to prioritize
Excellent communication skills (verbally and written)
Must be confident, self-motivated, detailed-oriented, professional, polished, organized, and possess the ability to multitask