Client Management Consultant

TEKsystems • Quincy, MA

1d • $22 - $22 • Hybrid

About The Position

The Client Management Consultant (CMC) is a vital entry-level position, serving as the primary point of contact for clients and ensuring a seamless, world-class experience. CMCs are responsible for managing client communications, coordinating flight logistics, and delivering exceptional service.

Requirements

• Excellent Communication Skills
• Emotional Intelligence
• Customer Service Excellence
• Multitasking & Attention to Detail
• Flexibility & Adaptability
• Proficiency in Microsoft Office
• Ability to Handle Confidential Information
• Creative Problem Solving
• Team Collaboration
• Adaptability to Change

Responsibilities

• Deliver high-touch service via phone, email, and text
• Gather and input flight itinerary details into internal systems
• Coordinate with internal teams (Flight Planning, Flight Management)
• Arrange catering and ground transportation
• Resolve client issues with ownership and creativity
• Communicate effectively with clients, vendors, and management
• Perform additional duties and projects as assigned

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees