Client Leader, K-12 Education

About the position

DLR Group's new Fort Worth office has an opening for a K-12 Education Client Leader. We operate within a hybrid work model, supporting flexibility between office time and work from home. Our team of educators, researchers, anthropologists, planners, architects, engineers, building performance experts, and interior designers draw from evidence-based design to aid schools in bridging the gap from old and new to improve all facets of operations, and elevate learning through design. Understanding the rapid pace of technological, social, and cultural change, our K-12 Education Studio works with schools across the country to navigate this change to better serve communities and improve educational experiences and outcomes for students.

Responsibilities

• Manage project execution, ensuring alignment with budget, schedule, and scope while maintaining client expectations
• Collaborate with the Project Manager on staffing, responsibilities, and performance feedback for project team members
• Track project milestones and deliverables, ensuring adherence to quality standards and preparing regular status reports
• Facilitate and document meetings with staff and clients, coordinating project personnel, vendors, and consultants
• Participate in client contract negotiations, manage change requests, and approve project plan modifications
• Support business development initiatives by contributing to RFP responses and participating in client interviews
• Oversee project invoicing, ensuring accuracy and alignment with work deliverables, and manage account receivables

Requirements

• Bachelor's degree in Architecture, Engineering, Interior Design, or related construction field (Professional licensure preferred)
• At least 10 years of professional experience in the AEC industry, inclusive of at least 5 years in a client-facing role
• Robust understanding of K-12 Education market in the DFW area
• Strong understanding of business management principles, including strategic planning, resource allocation, and leadership
• Knowledge of customer service principles, including needs assessment, quality standards, and customer satisfaction
• Expertise in design techniques and tools for producing technical plans, drawings, and models
• Familiarity with building methods, materials, and systems for construction and renovation projects
• Strong critical thinking, time management, and communication skills, both verbal and written
• Ability to actively listen, understand others' perspectives, and respond thoughtfully in conversations

Benefits

• 100% employee-owned
• Interdisciplinary teams engaged in every step of project lifecycles
• Commitment to environmental stewardship and sustainability goals