Client Intelligence Unit Senior Specialist

About the position

The Client Intelligence Unit Senior Specialist role will be responsible for performing Level 2 escalation reviews of Enhanced Due Diligence/Periodic Reviews, name screening and transaction screening alerts, and determining the appropriate course of action. In addition, the Client Intelligence Unit Senior Specialist will assist with the provision of Know Your Customer (KYC) (Client Identification Procedures (CIP) and Customer Due Diligence (CDD) Procedures)-related advice and guidance related to SoFi’s diverse products and services. The Client Intelligence Unit Senior Specialist will also assist with the drafting of KYC/CIP/CDD compliance policies and procedures, and help execute ad-hoc projects.

Responsibilities

• Ensure customer and transaction-related alert determinations are appropriate, fully supported, and documented.
• Support CIU Operations with internal investigations related to Enhanced Due Diligence / Periodic Reviews, name screening and transaction screening sanctions alerts.
• Assist with the interpretation and completion of requests for information from internal review groups (testing, audit, etc.) and external regulators.
• Respond to KYC-related escalations from various business units or compliance teams, including related to investigations and guidance on KYC risk and compliance requirements.
• Conduct due diligence and investigations to evaluate whether alerts or cases are risk-relevant.
• Assist with management and alert handling training for the Level 1 EDD/Periodic Review name screening teams.
• Support the oversight of SoFi’s KYC/CIP/CDD programs, including identifying list management opportunities, making the final decision on alert dispositioning, escalating potential true matches or other risky customers to management, and completing required regulatory reporting, as applicable.
• Monitor Anti-Money Laundering and KYC/CIP/CDD-related regulations, laws, and best practices, identify new or changing requirements, and collaborate with different teams to ensure ongoing sanctions compliance is implemented.
• Support special ad-hoc projects, including the drafting and maintenance of policies and procedures, liaising with cross-functional teams on initiatives, memorializing sanctions-related risk-based decisions, and developing tailored training, as assigned.

Requirements

• Bachelor’s Degree from a four-year college or university in a related field.
• 3-5 years of Sanctions-related experience within a financial institution or government agency.
• Strong working knowledge of OFAC regulatory requirements and experience working with screening tools and relevant technologies.
• Ability to maintain up-to-date knowledge of BSA/AML laws and regulations relative to sanctions, money laundering, and terrorist financing, and the ability to apply this knowledge in assessing transactional activity and sanctions risk exposure to different products and services.
• Demonstrated written and verbal skills to communicate effectively with all levels of the organization and across different business lines.
• Experience with AML and KYC-related customer and transaction investigations.
• Excellent organizational, verbal, written, and interpersonal skills are required.
• Must be able to multitask, adapt well to changing priorities and effectively prioritize workflow to meet deadlines.
• Ability to work in a fast-paced, demanding, and changing environment; must work well under pressure.
• Excellent analytical skills.

Nice-to-haves

• CAMS/CFE certification preferred (or willingness to become certified within one year of start date).