Intake Specialist and Administrative Assistants
About The Position
EQUES® Law Group is a growing, mission-driven law firm serving individuals, families, and businesses throughout Ohio. We believe law is about people, clarity, and trust—and the first interaction a client has with our firm truly matters. We are seeking a Part-Time Client Intake & Office Operations Specialist to serve as the front-line point of contact for our Bunker Hill office. This role is part of a shared coverage team , working closely with another part-time team member to ensure consistent office presence, smooth intake operations, and dependable administrative support. This position is ideal for someone who enjoys helping people, staying organized, and keeping an office running smoothly.
Requirements
- Strong communication and interpersonal skills
- High attention to detail and reliability
- Comfort working with structured processes and systems
- Ability to work independently while coordinating with a teammate
- Valid driver’s license required
Nice To Haves
- Prior legal, administrative, or client service experience preferred (not required)
Responsibilities
- Serve as the first point of contact for potential new clients (phone, email, referrals)
- Conduct structured intake interviews with professionalism and empathy
- Accurately document and enter client information into firm systems
- Identify matters requiring attorney review or outside the firm’s scope
- Schedule attorney consultations and manage follow-up
- Prepare, send, and track fee agreements
- Follow firm intake and pipeline procedures
- Prepare documents and organize client packets
- Operate office equipment (copying, scanning, faxing)
- Manage mail, deliveries, and correspondence
- Maintain organized physical and digital files
- Assist with calendars and administrative coordination
- Handle sensitive information with confidentiality
- Prepare billing invoices for mail in coordination with Bookkeeper
- Maintain consistent in-office presence during assigned hours
- Provide a welcoming, professional environment for clients
- Perform courier and administrative errands as needed, including deliveries to: Courts and clerk offices County and state agencies Law firms and private businesses
Benefits
- Health, dental, vision, and 401(k) benefits are not offered
- Qualifying holiday and PTO benefits provided per firm policy
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
