Client HR Business Partner II

ADP • Norfolk, VA

119d

About The Position

ADP is hiring a Client HR Business Partner II. Are you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning? Are you looking for an inclusive environment with a culture of collaboration and belonging? If so, this may be an opportunity for you. In this role, you'll be a trusted advisor to our clients, using your HR experience, ADP product expertise, and consulting skills to solve their most critical business challenges. You carry the weight of ADP's service reputation and client satisfaction in your hands. The nature of what you do every day will not change -- your #1 goal is to help clients. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success! To thrive in this role, you must be comfortable building relationships with external clients and internal partners. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion. Ready to #MakeYourMark? Apply now!

Requirements

• At least 3-5 years of professional consulting experience or equivalent experience as a practitioner in a systems-related organization.
• At least 3-5 years of experience in a customer service or human resources environment, with proven ability to produce positive results.
• A college degree is preferred but not required; relevant experience or military experience is acceptable.

Nice To Haves

• HR Certification or willingness to pursue in the first year.

Responsibilities

• Research, Troubleshoot, and Resolve client issues as an HR expert to ADP's largest clients.
• Work independently to resolve issues and proactively provide information, best practices, and training on ADP solutions.
• Communicate effectively with clients to exceed their expectations using strong interpersonal skills and HR knowledge.
• Set priorities, organize your day, multi-task, and provide prompt follow-up.
• Interpret internal or external business issues and recommend solutions/best practices to ADP leadership and clients.
• Share knowledge and best practices with less experienced Consultants and Specialists at ADP.

Benefits

• Best-in-class benefits starting on Day 1.
• Company-paid time off for volunteering.
• Ongoing training, development, and mentorship opportunities.
• A culture that values equity, inclusion, and belonging.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services