Client Growth Manager
About The Position
BAYADA Home Health Care is seeking a Client Services Manager to join our Assistive Home Care office in Asheville, NC. This role is ideal for someone with an entrepreneurial mindset who is excited to help grow an office, expand services, and positively impact clients and families across Western North Carolina. At BAYADA, we’re committed to delivering home care with compassion, excellence, and reliability—and we’re looking for leaders who share those values and want to grow with us. As a Client Services Manager, you’ll play a critical role in both client satisfaction and business growth. You’ll be empowered to take initiative, build relationships, and collaborate with leadership to scale operations and improve outcomes. If you’re motivated by growth and leadership, this role was built for you.
Requirements
- Bachelor’s degree preferred
- Medical office or home care experience preferred
- Supervisory or leadership experience a plus
- Proven ability to take on responsibility and achieve results
- Growth mindset with ambition to develop and advance
- Strong computer skills (EMR experience preferred)
- Excellent communication and relationship-building skills
Responsibilities
- Own and grow your client caseload
- Help expand services and community partnerships
- Collaborate with leadership to improve operational performance
- Take initiative, innovate, and advance your career
- Deliver exceptional customer service and high-quality home care experiences
- Coordinate client services and manage urgent scheduling needs
- Proactively grow and manage your caseload
- Build strong relationships with clients, families, referral sources, payors, and community partners
- Partner with Clinical Managers to support and supervise field employees
- Track key metrics and support effective fiscal management
- Foster collaboration and clear communication across the team
Benefits
- Base salary of $50K–$55K with total compensation potential of ~$60K
- Weekly pay with weekly bonus opportunities
- Monday–Friday schedule (8:30 AM–5:00 PM) — no weekends
- Award-winning workplace recognized by Newsweek, Forbes, and Glassdoor
- Mission-driven, nonprofit organization rooted in compassion and excellence
- Supportive, celebratory culture with daily recognition and team events
- Strong commitment to Diversity, Equity, Inclusion & Belonging
- Clear career growth and advancement pathways
- Ongoing professional development through Udemy, webinars, and training
- Paid holidays, vacation, and sick time
- Medical, dental, and vision insurance
- 401(k) with company match
- Employer-paid life insurance
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
