Client Growth Manager

Sage • New York, NY

1d • $150,000 - $175,000 • Hybrid

About The Position

Sage operates with a land-and-expand motion across senior living operators. Once Sales lands a pilot, you’ll transform early wins into portfolio-wide rollouts, measurable value realization, and durable executive partnerships. You’ll refine and execute our expansion playbook, strengthen multi-level relationships, and translate the impact delivered by Product and Client Success into long-term, multi-community growth.
This is a high-visibility, high-ownership role that blends enterprise account management, strategic expansion, and executive relationship building. You’ll partner closely with Client Success, Product, Implementation, and Sales to ensure our operators achieve meaningful outcomes—and grow with Sage as a result.
This role requires up to 50% discretionary travel, including time onsite with partners and regular collaboration at our New York City office.

Requirements

• 4+ years in enterprise account management, sales, or business development, ideally in health tech, senior living, or care delivery
• Proven success navigating multi-stakeholder, value-based commercial motions with VP/C-suite stakeholders
• Demonstrated track record of securing renewals and/or expansions across multi-site portfolios
• Executive-level communication skills with the ability to frame financial, operational, and clinical impact
• Strong product curiosity and ability to credibly translate capabilities into outcomes
• Self-starter with high ownership and the ability to orchestrate complex cross-functional workstreams

Nice To Haves

• Deep familiarity with the senior living ecosystem (operators, REITs, private equity), including budget cycles, asset management, and regional structures
• Consistent quota attainment across multiple quarters in prior roles
• Experience developing repeatable expansion playbooks or pilot-to-portfolio frameworks
• Comfort working with sensitive information and aligning to healthcare information-security standards
• Experience working in a software + hardware environment, especially where operational or workflow change management was required

Responsibilities

• Develop and execute expansion strategies that move operators from pilot deployments to multi-community rollouts, including cross-sell and add-on opportunities
• Maintain an accurate view of expansion opportunities, forecast with rigor, and deliver against quarterly revenue and retention targets
• Build and deepen relationships with C-suite and regional leaders across operators, Real Estate Investment Trusts (REITs), and PE-owned platforms; lead business reviews, align on strategic goals, and remove blockers
• Quantify operational and clinical value (workflow efficiency, risk reduction, care outcomes) and package insights into compelling, fact-based narratives that drive buy-in and budget approval
• Turn operator goals into clear action plans and orchestrate efforts across Implementation, Client Success, Product, Engineering, and Marketing
• Act as an executive escalation path for both Sage and operator partners; anticipate issues early and drive fast, durable resolutions
• Participate in executive meetings, conferences, and industry events to deepen relationships and unlock new growth pathways

Benefits

• We offer office lunch, a fully stocked snack bar, and an in-office culture with flexibility for remote work.
• We provide competitive base compensation along with stock options and a commission bonus tied to 2026 revenue targets (TBD).
• We offer fully paid health and dental coverage, plus vision insurance, premium primary and urgent care memberships, online health providers, unlimited PTO (“take what you need”), seven paid holidays, and a company-wide winter break.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed