Client Facing-Engineer
About The Position
We are seeking a highly skilled and communicative Client Facing Engineer to serve as the technical bridge between the Data Science and Systems Integration Division and other groups responsible for state-of-the-art scientific instrumentation. This role involves understanding stakeholder needs, leading small teams to deliver tailored technical solutions, and ensuring the successful deployment and continued stewardship of the technology stack in support of the facility's mission. The ideal candidate combines strong engineering expertise, excellent interpersonal, organizational and problem-solving skills and will adopt a pragmatic and agile approach.
Requirements
- Bachelor's degree in Engineering, Computer Science, or a related technical field.
- At least 3 years of related technical experience.
- Experience in a client or stakeholder-facing technical role (e.g., solutions engineer, field engineer, technical consultant).
- Strong communication and presentation skills.
- Some international travel may be required.
Nice To Haves
- Experience with modern software programing languages such as Python, C++, Rust, Go etc.
- Familiarity with project management tools such as Atlassian Jira, Microsoft Project, Primavera P6.
- Project management experience or certifications (e.g., PMP, Agile).
Responsibilities
- Collaborate with stakeholders and technical teams to deliver customized, maintainable solutions.
- Maintain detailed documentation of stakeholder requirements, solutions, and project milestones and work with others to ensure timely delivery of projects.
- Act as a facilitator to translate stakeholder requirements into technical specifications and actionable plans.
- Provide support during implementation, testing, and troubleshooting.
- Facilitate demonstrations, training sessions, and technical workshops.
- Gather stakeholder feedback and relay insights to internal teams for continuous improvement.
- Ensure stakeholder satisfaction by proactively addressing technical concerns and questions.
- Utilize agile project management techniques for delivery of projects and mentor engineers in software project management.
Benefits
- Brookhaven National Laboratory is committed to employee success and we believe that a comprehensive employee benefits program is an important and meaningful part of the compensation employees receive.
- Review more information at BNL | Benefits Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Professional, Scientific, and Technical Services
Number of Employees
1,001-5,000 employees
