Client Experience Host, Brio Aesthetics

Brio Primary Care•Greenville, SC

5h•Onsite

About The Position

Seeking a warm, hospitable and enthusiastic team member to own the Brio Aesthetics client experience. The ideal candidate carries himself or herself with confidence, is determined to meet client needs by selling solutions through products and services, and is passionate about creating a restful, elevated, and memorable environment for our clients.

Requirements

High School Diploma or GED required.
Prior customer service experience preferred, aesthetics industry experience a plus.
Sales experience a plus.
Comfortable with computer skills and typing.
Requires sitting, standing, and walking associated with a normal physician office environment.
Person may be exposed to fumes, airborne particles, infectious diseases, blood/bodily fluids, and disease-bearing specimens.

Nice To Haves

Prior customer service experience preferred, aesthetics industry experience a plus.
Sales experience a plus.

Responsibilities

Greets, hosts, and checks in clients with warmth and graciousness, ensuring they feel welcomed, feel cared for, complete all necessary consent forms, feel comfortable navigating the space, etc.
Master product offerings in order to function as a sales associate to walk-in customers, guiding and assisting them with product and makeup purchases
Checks out clients by taking payment and scheduling follow-up appointments
Answers phone and schedules appointments
Maintains cleanliness and organization of retail space by restocking shelves, wiping down surfaces when needed, etc.
Master scheduling software and maximize use of client tags, client documentation, scheduling alerts, etc.
Manages [email protected] inbox by responding to inquiries or calling within 24 hours of receipt
Performs additional tasks as assigned by manager.