Client Experience Coordinator

Alphabe Insight IncFort Worth, TX
11h$48,000 - $52,000

About The Position

GG Media is seeking a Client Experience Coordinator to serve as a key point of contact between our clients and internal teams. This role is designed for a highly organized and service-oriented professional who thrives in a fast-paced environment and is passionate about delivering outstanding client support. The ideal candidate will ensure seamless communication, maintain project alignment, and elevate the overall client experience.

Requirements

  • Strong communication and interpersonal skills
  • Excellent organizational and time-management abilities
  • Detail-oriented with the ability to manage multiple priorities
  • Professional demeanor and client-focused mindset
  • Proficiency in Microsoft Office Suite and general business software
  • Problem-solving skills and adaptability in a team environment

Responsibilities

  • Act as the primary liaison between clients and internal departments
  • Coordinate client onboarding processes and maintain accurate records
  • Monitor project timelines and ensure deliverables are met efficiently
  • Address client inquiries with professionalism and timely follow-up
  • Assist in preparing reports, presentations, and performance summaries
  • Identify opportunities to enhance client satisfaction and retention
  • Support leadership with administrative coordination and scheduling

Benefits

  • Competitive salary ($48,000 – $52,000 annually)
  • Growth opportunities within a fast-expanding organization
  • Professional development and skill-building environment
  • Supportive and collaborative team culture
  • Stable, full-time employment in Fort Worth, TX
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