Client Experience Coordinator

Elements Massage • Sun Prairie, WI

6d • $16 - $17

About The Position

Step into a role where your work truly makes a difference. As part of our team, you'll have the opportunity to positively impact clients every day. If you enjoy building connections, creating meaningful experiences, and contributing to a wellness-focused environment, this is the career move you've been waiting for.

Requirements

• A people person who thrives on conversation but shines even brighter when listening.
• Someone who can turn client feedback into moments of wow-worthy customer service.
• A motivated individual who follows our proven sales process to build loyalty and grow our business.
• A team player who wants to create the best environment for both clients and coworkers.
• Strong commitment to punctuality and consistent attendance.
• Flexibilty to work across various shifts; mornings, evenings, and some Saturdays.

Nice To Haves

• Prior retail sales experience preferred (bonus points if you've sold memberships or services in person).
• Customer service background in a health and wellness setting is a big plus.
• Comfortable with modern office tools—our scheduling and payment systems are easy to learn.
• Experience with Mindbody Business Software a plus, but not necessary.
• Driven, positive, and ready to bring energy to every client interaction.

Benefits

• Competitive pay: $16.00 to $16.50 per hour (based on experience)
• Monthly awards tied to performance.
• Dental and vision insurance for your well-being.
• A complimentary massage or facial every month —yes, you read that right!
• Closed all major holidays and Sundays.
• Employee discounts on skincare, massage services, and Sanita's products. You can share your benefit with a friend or family member.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed