Client Experience Coordinator
Alphabe Insight Inc•Nashville, TN
7d•$50,000 - $54,000
About The Position
Skillbridge Academy is seeking a detail-oriented and people-focused Client Experience Coordinator to support and enhance client interactions throughout their journey with our organization. This role plays a key part in maintaining service quality, coordinating communication, and ensuring a smooth and positive experience for clients across multiple touchpoints. The ideal candidate is organized, proactive, and committed to delivering excellence in every interaction.
Requirements
- Strong communication and interpersonal skills
- Excellent organizational and time management abilities
- Ability to manage multiple tasks in a fast-paced environment
- Detail-oriented with a solution-focused mindset
- Comfortable working collaboratively within a professional team setting
- Willingness to learn, adapt, and grow within the role
Responsibilities
- Serve as a primary point of contact for client inquiries and support requests
- Coordinate and monitor client interactions to ensure consistency and satisfaction
- Maintain accurate records, schedules, and internal documentation
- Collaborate with internal teams to align client needs with operational processes
- Identify opportunities to improve workflows and client experience standards
- Support onboarding processes and ongoing client engagement initiatives
Benefits
- Professional growth and development opportunities
- Structured training and skill-building support
- Collaborative and supportive work environment
- Opportunities for long-term career advancement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
