Client Experience Coordinator

Alphabe Insight IncDallas, TX
8h$50,000 - $53,000

About The Position

Skillbridge Academy is seeking a motivated and detail-oriented Client Experience Coordinator to support and enhance our client interactions. This role plays a key part in ensuring a seamless, professional, and positive experience for clients throughout their journey with our academy. The ideal candidate is organized, communicative, and passionate about delivering excellent service in a fast-paced, collaborative environment.

Requirements

  • Strong written and verbal communication skills
  • Excellent organizational and time-management abilities
  • Professional demeanor with a client-focused mindset
  • Ability to multitask and prioritize effectively
  • Strong attention to detail and problem-solving skills
  • Proficiency with basic office tools and systems
  • Ability to work independently as well as within a team

Responsibilities

  • Serve as a primary point of contact for client inquiries and requests
  • Coordinate and manage client communications to ensure timely and professional responses
  • Support onboarding processes and ongoing client engagement
  • Maintain accurate client records and documentation
  • Collaborate with internal teams to ensure client needs are met efficiently
  • Assist in improving processes that enhance overall client satisfaction
  • Uphold company standards of professionalism and service excellence

Benefits

  • Competitive salary ($50,000 – $53,000 per year)
  • Growth opportunities within a developing and forward-thinking organization
  • Skill development through hands-on experience and internal training
  • Supportive and professional work environment
  • Stable full-time position with long-term career potential
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