Client Experience Coordinator | Gurnee, IL

Davey Tree•Gurnee, IL

34d•$20 - $23•Onsite

About The Position

Invest in your future. Join one of the largest employee-owned companies in the nation! Davey has a unique culture that focuses on the open exchange of ideas, community partnerships, a commitment to safety, and delivering unrivaled client service while acting as industry leaders in horticultural and environmental services. We are currently looking to add a dynamic Client Experience Coordinator to our passionate team of tree care professionals in Gurnee, IL!

Requirements

Minimum two-years of experience in office processes and office administration procedures
Outstanding telephone and communication skills
Proficient in Microsoft Outlook, Word, and Excel
Ability to meet deadlines, attention to detail, and accuracy
Expert organizational skills and ability to multi-task
Typing speed of 45-50 wpm

Nice To Haves

Experience in accounts receivables preferred but not required
Preferred: prior working experience with CRM and SAP systems

Responsibilities

Be the first point of contact and triage the needs of the clients and the office.
Field current and prospective client calls.
Proposal production and contract initiation.
Process employee time sheets.
Maintain various databases and spreadsheets.
Order and maintain office supplies.
Invoice, manage accounts receivable, and maintain files.

Benefits

Paid time off and paid holidays
Opportunities for advancement
All job specific equipment and safety gear provided
401(k) retirement savings plan with a company match
Employee-owned company & discounted stock purchase options
Group Health Plan
Employee referral bonus program
Locations throughout US in major cities and desirable areas
Career Development Program supported by Industry Expert Safety Specialists & Skills Trainers
Scholarship Program for Children of Employees
Charitable matching gift program