Client Experience Coordinator

Alphabe Insight Inc • Atlanta, GA

7h • $52,000 - $56,000

About The Position

We are seeking a polished and detail-oriented Client Experience Coordinator to join our Atlanta team. In this role, you will serve as a key point of contact for clients, ensuring seamless communication, exceptional service delivery, and a consistently elevated experience throughout every stage of engagement.
This position is ideal for a professional who thrives in a client-focused environment and is motivated to contribute to an organization that values excellence and continuous improvement.

Requirements

• Strong communication and interpersonal skills
• Exceptional organizational and time-management abilities
• High attention to detail and problem-solving mindset
• Professional demeanor with a client-first approach
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency in standard office software and CRM systems
• Team-oriented with a proactive attitude

Responsibilities

• Serve as the primary liaison between clients and internal departments
• Coordinate client communications and ensure timely follow-ups
• Monitor project timelines and ensure service standards are consistently met
• Maintain accurate client records and documentation
• Identify opportunities to enhance the overall client journey
• Support leadership with client reports and performance insights
• Resolve client inquiries and concerns with professionalism and efficiency

Benefits

• Competitive salary ($52,000 – $56,000 annually)
• Clear growth opportunities and professional development
• Collaborative and supportive team environment
• Comprehensive training and mentorship
• Stable, full-time position with long-term advancement potential

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed