Client Experience Coordinator (Remote)

Traveling with Mchaila • Richmond, VA

4h • Remote

About The Position

We are seeking a proactive and detail-driven Client Experience Coordinator to help guide clients through a well-structured, personalized service process. In this fully remote role, you will ensure each client receives attentive communication, organized coordination, and a seamless experience from initial contact through completion.
This opportunity is ideal for someone who enjoys building positive client relationships, managing details efficiently, and working independently within established systems.

Requirements

• Strong written and verbal communication skills
• Customer service or client-facing experience (helpful but not required)
• Comfortable working independently in a remote setting
• Highly organized, dependable, and confident using digital tools
• Must be a citizen of the US, Mexico, Australia, or the UK

Nice To Haves

• Customer service or client-facing experience (helpful but not required)

Responsibilities

• Connect with clients to understand their needs, preferences, and goals
• Provide clear guidance, updates, and consistent follow-up communication
• Coordinate schedules, documentation, and service details with accuracy
• Create tailored, organized experiences that reflect client expectations
• Maintain professional, friendly support throughout the entire process

Benefits

• Fully remote flexibility
• Structured training and ongoing mentorship
• Clear opportunity for long-term growth
• Supportive team environment with proven systems

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed