Client Experience Coordinator
Alphabe Insight Inc•Cincinnati, OH
6h
About The Position
The Client Experience Coordinator plays a key role in supporting and enhancing the overall client journey. This position acts as a central point of coordination between internal teams and clients, ensuring smooth communication, accurate follow-ups, and a consistently positive experience from start to finish.
Requirements
- Strong written and verbal communication skills
- Excellent organizational and time-management abilities
- Client-focused mindset with attention to detail
- Ability to manage multiple tasks in a fast-paced environment
- Professional demeanor and problem-solving approach
- Comfortable working collaboratively across departments
Responsibilities
- Serve as a primary point of contact for clients, ensuring timely and professional communication
- Coordinate client requests and internal workflows to ensure seamless service delivery
- Monitor client interactions and proactively address needs or concerns
- Maintain accurate records and documentation related to client communications
- Support process improvements aimed at enhancing client satisfaction and efficiency
- Collaborate with internal teams to uphold service standards and operational excellence
Benefits
- Competitive salary
- Growth and advancement opportunities
- Supportive and professional work environment
- Skill development and career-building experience
- Stable full-time position with long-term potential
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
