Client Experience Coordinator

Alphabe Insight IncSan Antonio, TX
2d$54,000 - $58,000

About The Position

We are seeking a motivated and detail-oriented Client Experience Coordinator to support and enhance our client interactions. This role plays a key part in ensuring seamless communication, client satisfaction, and operational excellence. The ideal candidate is organized, personable, and committed to delivering a high-quality experience at every stage of the client journey.

Requirements

  • Strong communication and interpersonal skills
  • Excellent organizational and time-management abilities
  • Detail-oriented with a proactive problem-solving mindset
  • Ability to multitask and work efficiently in a fast-paced environment
  • Professional demeanor and client-first approach
  • Proficiency in basic office tools and systems

Responsibilities

  • Serve as a primary point of contact for clients, ensuring professional and timely communication
  • Coordinate client onboarding processes and maintain accurate records
  • Support internal teams by organizing client-related information and schedules
  • Monitor client feedback and assist in improving service processes
  • Prepare reports, documentation, and follow-ups related to client interactions
  • Ensure consistency and quality across all client-facing activities

Benefits

  • Competitive salary ($54K–$58K)
  • Growth and advancement opportunities
  • Professional development and skill-building support
  • Collaborative and supportive work environment
  • Stable full-time position with long-term potential
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