Client Experience Coordinator – Travel

Traveling with TashaNorfolk, VA
1dRemote

About The Position

We are seeking motivated and detail-oriented Remote Travel Booking Agents to join our growing team. This position involves assisting clients with planning and booking vacations, cruises, theme park visits, and all-inclusive resort stays. The ideal candidate will be passionate about travel, skilled in customer service, and eager to help clients create unforgettable experiences.

Requirements

  • Strong customer service and communication skills.
  • High attention to detail and organizational ability.
  • Ability to work independently in a remote environment.
  • Proficiency with digital tools and online booking platforms (training provided).

Nice To Haves

  • Prior experience in sales, hospitality, or travel is a plus but not required.

Responsibilities

  • Consult with clients to understand their travel preferences, needs, and budget.
  • Research and recommend tailored vacation packages, including accommodations, transportation, activities, and dining options.
  • Accurately manage reservations, changes, and cancellations.
  • Provide expert guidance on destinations, travel requirements, and exclusive offers.
  • Deliver excellent customer service before, during, and after travel.
  • Stay informed about industry trends, promotions, and vendor policies.

Benefits

  • Comprehensive training and ongoing professional development.
  • Access to industry tools, supplier networks, and booking platforms.
  • Opportunities for bonuses, incentives, and exclusive travel perks.
  • Supportive team environment with mentorship and growth opportunities.
  • Flexible remote work schedule.
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