Client Experience Associate - Virginia

AnywhereWorks
89d$16Remote

About The Position

We're on a mission to help the world work Anywhere. Whether working from home, an office, or Anywhere, we offer products and services designed to help people work and learn together, whether they're across a table or across the world. Work is what we do, not where we do it. We are looking for a Client Experience Associate to join our team! Please see below for more information: Your Role Please watch: A Day in the Life of a Client Experience Associate You will be taking customer calls, capturing incoming leads, taking orders, and scheduling appointments, while working from the comfort of your own home. In this role, you will be taking inbound calls and forwarding messages to our clients in a fast-paced environment. You will work from your computer for the duration of your shift and regularly work 40 hours per week with a minimum of 8 hours on Fridays, Saturdays, and Mondays. About AnywhereWorks Work is what you do, not where you do it. We’re on a mission to help the world work Anywhere. We believe people should be able to work and learn together, whether they’re communicating across a table or across the world. We offer a diverse set of products and services to a variety of businesses, from live answering services to scheduling and payment platforms to shared working spaces. We empower people to communicate, collaborate and produce. We’re committed to building a more inclusive future of work, where people can contribute from Anywhere. What "Anywhere" Means to Us Other terms out in the world are “remote” “distributed” “telecommuting” – for us, these words do not speak to the experience we hope you will have working with us Anywhere. Isolation and a lack of social interaction are common concerns when people think about Remote working. The word “Remote” itself can conjure up ideas of loneliness and being disconnected from your colleagues. That’s why we like the more empowering language of “working Anywhere”, with Anywhere representing an unconstrained, plugged-in destination.

Requirements

  • An excellent communicator, verbally and written.
  • Growth mindset, and is excited to learn new things.
  • Passionate about customer service.
  • People-focused, friendly and knows how to listen.
  • Dependable and shows up when expected.
  • Above-average computer skills, including typing.
  • The ability to stay calm and efficient under pressure.
  • Willingness to complete an introductory learning and development phase at satisfactory levels.

Responsibilities

  • Taking customer calls
  • Capturing incoming leads
  • Taking orders
  • Scheduling appointments
  • Taking inbound calls
  • Forwarding messages to our clients

Benefits

  • Benefits are available after 60 days of employment.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

1,001-5,000 employees

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