Client Experience Associate
About The Position
At Stretch Zone , health and connection are what we’re all about. We’re looking for a Client Experience Associate who loves making people feel comfortable, valued, and inspired to care for their well-being. If you’re naturally friendly, organized, and confident talking to anyone, this role is for you. We use patented, science-based stretching techniques that help clients move better, recover faster, and feel their best. You’ll make a real difference every day. Most stretching methodologies try to wait out, overpower, trick, or ignore the stretch reflex. The proven way to increase performance and mobility is to work with the stretch reflex with the revolutionary techniques available through the Stretch Zone® Methodology (SZM). The SZM Practitioner identifies any postural and movement limitations, then tries to correct or mitigate them through specific applied stretching sessions. With a balanced system the customer will reach their true maximum potential, whether they are an professional athlete, weekend warrior, couch potato, or suffering from chronic pain or illness. A career with Stretch Zone ® means not just meeting and maintaining a level of excellence, but continually improving in skill, to further one’s expertise and to advance the industry. As a minimum prerequisite to SZM we recommend a personal training certification in ACE, NASM, ACSM, NSCA or NCSF and/or a license in therapeutic massage or other accredited body work.
Requirements
- Strong communication and people skills — you love helping others feel at ease.
- Positive, reliable, and professional attitude.
- Comfortable learning sales and service systems (no experience required).
Nice To Haves
- A passion for health, fitness, or wellness is a plus!
Responsibilities
- Greet and connect with every guest — create an inviting, positive first impression.
- Explain our membership options and guide guests through their wellness journey.
- Schedule appointments, answer calls, and provide top-notch customer service.
- Build relationships with members through follow-ups and consistent communication.
- Support your team in maintaining a fun, professional studio atmosphere.
Benefits
- Bonus based on performance
- Company parties
- Employee discounts
- Flexible schedule
- Free uniforms
- Training & development
- Wellness resources
- Competitive pay
- supportive team
- meaningful work environment
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
251-500 employees
