Client Expansion Director

Darwill, Inc. • Oakbrook Terrace, IL

3d

About The Position

Darwill is a marketing company specializing in direct and digital performance marketing for enterprise clients operating in local markets. We help brands acquire customers, drive local response, and strengthen customer communications through integrated omnichannel programs. Our capabilities span strategic ideation, workflow and campaign design, data-driven targeting, execution, and analytics. Darwill delivers scalable execution with measurable results—helping clients improve performance against the KPIs that matter.

The Client Expansion Director drives revenue growth within existing client accounts. This role identifies, develops, and closes upsell and cross-sell opportunities while increasing lifetime client value.

Requirements

• 8–12 years in client services or business development.
• Proven success closing digital and performance-based sales.
• Strong executive communication skills.
• Data fluency and analytical capability.
• Experience in multi-service B2B environments.

Responsibilities

• Develop and execute account growth strategies.
• Identify new departments, stakeholders, and budget centers.
• Increase lifetime value through structured expansion planning.
• Own and achieve upsell and cross-sell quotas.
• Develop and present expansion proposals.
• Lead solution positioning in complex environments.
• Build C-suite and senior stakeholder relationships.
• Conduct growth-focused business reviews.
• Align solutions to client strategic priorities.
• Partner with Sales, Marketing, Digital, Data and Delivery teams.
• Coordinate resources to support expansion initiatives.
• Leverage performance data to identify growth opportunities.
• Demonstrate ROI and future opportunity modeling.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees