Client Executive

Spotlight Analyst Relations•Kansas City, MO

17d

About The Position

Are you a people leader and relationship builder ready to take on a different challenge? If so, come perfect your craft at Spotlight, a multi-time recipient of KC Business Journal’s Best Place to Work award. At Spotlight, our clients are ambitious digital agencies and software companies with big growth goals. To help fuel that growth, we connect our clients with the most influential industry analysts to win the coverage that will make them famous. We call this the practice of Analyst Relations (AR). Client Executives manage and grow the AR programs for a portfolio of clients. They drive successful outcomes by providing sound strategic recommendations, by building strong client relationships, and by teaming up with our Client Partners who bring AR strategies to life through execution. An effective Client Executive: Sees the big picture and leans on experience to establish credibility and inform strategy Has experience managing multiple relationships, projects, and tasks for both internal and external stakeholders Helps clients position their differentiators in a way that matters to industry analysts Crafts messaging to inform and influence clients as well as analysts Connects clients’ business objectives with Spotlight offerings to create additional value and expand relationships Consistently and concisely communicates to executive stakeholders the outcomes being delivered through the AR program Guides, mentors and manages Client Partners Oversees scope and utilization for a portfolio of clients, including managing client and team member workload, scope management, etc. Demonstrates a willingness to contribute to the overall success of a growing company Ideal candidates will have consultative delivery expertise built through experiences in (but not limited to) agency, management consulting, client-side marketing/technology, online media strategy/buying and/or digital technology and platform development. Common backgrounds for this role might be consulting leader, marketing exec, account director or communications pro with a strong digital background.

Requirements

Proven track record of building C-level relationships
Strong verbal/written communication skills; strong presentation skills
Minimum 10 years experience managing and growing multiple client accounts
Individual/team management
Ability to manage through complexity and ambiguity by being flexible and collaborative
Occasional travel throughout the year

Responsibilities

Manage and grow the AR programs for a portfolio of clients
Drive successful outcomes by providing sound strategic recommendations
Build strong client relationships
Team up with Client Partners who bring AR strategies to life through execution
See the big picture and leans on experience to establish credibility and inform strategy
Manage multiple relationships, projects, and tasks for both internal and external stakeholders
Help clients position their differentiators in a way that matters to industry analysts
Craft messaging to inform and influence clients as well as analysts
Connect clients’ business objectives with Spotlight offerings to create additional value and expand relationships
Consistently and concisely communicate to executive stakeholders the outcomes being delivered through the AR program
Guide, mentor and manage Client Partners
Oversee scope and utilization for a portfolio of clients, including managing client and team member workload, scope management, etc.
Demonstrate a willingness to contribute to the overall success of a growing company