Client Executive

CiscoBoston, MA
7d

About The Position

We have an exciting Sales opportunity within our Enterprise Organization! In the Client Executive role, you will be responsible for developing and executing comprehensive customer success plans, aggressive growth strategies, and an action plan to deliver key customer outcomes while maximizing Cisco's opportunity. You will manage sales teams across IT and business unit groups that will include a "sell-to, sell-with, and sell-through" model. You will also have booking and expense responsibilities and be accountable for solid long-term business decisions (including people development, customer loyalty, business unit alignment, co-development, co-investment, and balancing short-term business issues within Cisco against long-term goals). The key performance traits for this role include: Global Enterprise Segment Strategy & Execution Priorities - Identifying, developing, and implementing key initiatives that align with the Enterprise Operation Strategy & Execution Priorities. Go to Market Sales Model - Leading /coaching teams through transformation with account planning/opportunity identification, business relevant / customer value selling, business disciplines, and Challenger Sales strategy. Customer Engagement & Accountability - Develop and manage relationships with the Chief Information Officer (CIO), Chief Security Officer (CSO) and Chief Technology Officer (CTO), IT, and Buyer to be able to relate product/solution to business value. Financial Performance - Exceeding bookings goal (by geography, architecture, and vertical), managing operating expenses (Opex) goal, and maintaining forecast accuracy; providing visibility and in-depth knowledge into numbers (customer insights, macro/micro-trends, consumption models). Team Development - Attracting, developing, and retaining high-performance account team talent (career development, coaching, performance management, and hiring). Building a Winning Capability and Leading Change - Strategically leading and influencing your team along with integrated cross-functional teams, including the Industry Solutions Group, Services, Capital, Partners, Architecture Technology teams (Collaboration, Enterprise Networks, Data Center, Security), Marketing, Corporate Business Development, and others. Focusing on contributing to the long-term success of the Enterprise Segment by being a collaborative leader amongst your peers. Consistently striving to improve and reinvent yourself.

Requirements

  • BA degree.
  • 5+ years of management roles selling solutions to senior executives at named accounts.
  • Demonstrated track record managing significant revenue responsibility and or profit/loss center and overachieving targets to meet stretch goals.
  • Specific examples of closing large, strategic deals to global customers
  • Understanding a broad range of Cisco technologies.
  • Business development and strategy experience.
  • Strong executive presence, polish, and political savvy.
  • Excellent communication skills and ability to persuade - using simple communications that convey complex concepts in a compelling, concise, and creative way

Nice To Haves

  • MBA or graduate degree preferred
  • Demonstrated ability to provide thought leadership, think strategically, and effectively communicate vision (both written and verbal) and influence cross-functionally
  • Adept at balancing intense short-term pressures with overall long-term goals
  • Demonstrated ability to build and lead in a matrix-managed team culture

Responsibilities

  • Developing and executing comprehensive customer success plans
  • Aggressive growth strategies
  • Action plan to deliver key customer outcomes while maximizing Cisco's opportunity
  • Manage sales teams across IT and business unit groups that will include a "sell-to, sell-with, and sell-through" model
  • Booking and expense responsibilities
  • Accountable for solid long-term business decisions (including people development, customer loyalty, business unit alignment, co-development, co-investment, and balancing short-term business issues within Cisco against long-term goals)
  • Identifying, developing, and implementing key initiatives that align with the Enterprise Operation Strategy & Execution Priorities
  • Leading /coaching teams through transformation with account planning/opportunity identification, business relevant / customer value selling, business disciplines, and Challenger Sales strategy
  • Develop and manage relationships with the Chief Information Officer (CIO), Chief Security Officer (CSO) and Chief Technology Officer (CTO), IT, and Buyer to be able to relate product/solution to business value
  • Exceeding bookings goal (by geography, architecture, and vertical), managing operating expenses (Opex) goal, and maintaining forecast accuracy; providing visibility and in-depth knowledge into numbers (customer insights, macro/micro-trends, consumption models)
  • Attracting, developing, and retaining high-performance account team talent (career development, coaching, performance management, and hiring)
  • Strategically leading and influencing your team along with integrated cross-functional teams, including the Industry Solutions Group, Services, Capital, Partners, Architecture Technology teams (Collaboration, Enterprise Networks, Data Center, Security), Marketing, Corporate Business Development, and others
  • Focusing on contributing to the long-term success of the Enterprise Segment by being a collaborative leader amongst your peers
  • Consistently striving to improve and reinvent yourself
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