Client Executive

Arthur J Gallagher • Silver Springs Historical, AR

188d

About The Position

Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation. The Client Service Executive is accountable for expanding existing relationships and delivering high quality and efficient service to both internal and external clients through the day-to-day account management of an assigned group of client accounts within a Branch. This role directly contributes to key business outcomes such as revenue growth, client retention, client satisfaction, enhancing AJG's value to our clients and prospects, achieving operating/margin targets and fostering a culture of performance and continuous improvement.

Requirements

• Bachelor's degree with 5+ years client service and/or claims management experience -OR- High School degree/GED with 10+ years client service and/or claims management experience
• Must hold appropriate licensing as required and be able to travel up to 25% of the time
• Proficiency necessary in Microsoft office applications and in using technology as a tool to maximize productivity and quality
• Previous experience in managing client relationships essential
• Must possess strong written and verbal communication skills

Nice To Haves

• Insurance knowledge
• Solid financial acumen

Responsibilities

• Supporting the business priorities of Branch Managers, Production team members, and the client service function
• Growing revenue by successfully counseling clients on additional lines of insurance or limit increases that should be considered based on the details of each client's unique exposure to risk
• Delivering high quality client service consistent with AJG operational standards and practices
• Achieving operational productivity and performance metrics consistently
• Growing and profitably managing an assigned group of client accounts successfully
• Building relationships with existing clients by providing exceptional ongoing customer care
• Seeking referrals from current client base to solicit new business prospects
• Securing existing business and actively driving the sale of additional services and lines of coverage

Benefits

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave
• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program

What This Job Offers

• Career Level: Mid Level
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees