TransUnion-posted 4 months ago
$78,100 - $123,000/Yr
Full-time • Mid Level
Remote • Chicago, IL
Administrative and Support Services

At TransUnion, we strive to build an environment where our associates are in the driver's seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day. Come be a part of our team - you'll work with great people, pioneering products and cutting-edge technology. The Client Executive team is made up of experienced TU professionals who operate with a strong customer-centric mindset. Each team member is fully accountable for their assigned Tier 1 customer. In this role, you will be responsible for conducting business reviews, leading strategic planning, managing current solution revenue, and developing new opportunity pipelines.

  • Lead and coordinate client-facing business reviews and internal account planning sessions.
  • Identify usage gaps and expansion opportunities to support retention and growth.
  • Establish and maintain service cadence (weekly/monthly) and formal strategy reviews (biannual/annual) in coordination with product, business development, and executive teams.
  • Build pipeline by identifying decision-makers, influencers, and sponsors.
  • Manage opportunity progression through indirect leadership of business development partners.
  • Collaborate with industry executives and matrix partners to drive adoption of new products.
  • Own account planning for your focus area, prioritizing strategic initiatives.
  • Facilitate client-facing and internal meetings, ensuring appropriate resource participation.
  • 7+ years of experience in sales, consulting, complex account management or business development within the financial services industry.
  • Strong client engagement capabilities, including prospecting, relationship-building, deal negotiation, and closing.
  • Bachelor's degree or higher from an accredited institution; business-related field preferred.
  • Builds and maintains senior-level relationships within marketing and risk functions across financial institutions.
  • Demonstrates strong financial services acumen with proven experience managing complex legal contracts and leading multiple concurrent legal initiatives.
  • Willingness to travel as needed - about twice a month.
  • Possesses in-depth knowledge of the credit card payments ecosystem, including experience working with issuers in the co-branded and private label card segments.
  • Flexible time off for exempt associates.
  • Paid time off for non-exempt associates.
  • Up to 12 paid holidays per year.
  • Health benefits (including medical, dental, and vision plan options and health spending accounts).
  • Mental health support.
  • Disability benefits.
  • Up to 12 weeks of paid parental leave.
  • Adoption assistance.
  • Fertility planning coverage.
  • Legal benefits.
  • Long-term care insurance.
  • Commuter benefits.
  • Tuition reimbursement.
  • Charity gift matching.
  • Employee stock purchase plan.
  • 401(k) retirement savings with employer match.
  • Access to TransUnion's Employee Resource Groups.
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