Client Executive, Employee Benefits

Arthur J. Gallagher • New York, NY

320d • $83,000 - $162,000

About The Position

Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation. As the Client Executive you will ensure delivery of exceptional service to Gallagher's clients by leading client accounts. You will lead branch initiatives and we will rely on your leadership skills to help create effective client service teams. You apply your business insight and strong dedication to service to create depth in our client relationships. We will look to you to develop and cultivate outstanding relationships within our branch and with our clients and vendor partners.

Requirements

• Bachelor's degree with 5+ years client service and/or claims management experience -OR- High School degree/GED with 10+ years client service and/or claims management experience.
• Must hold appropriate licensing as required.
• Ability to travel up to 25% of the time.
• Proficiency in Microsoft Office applications.
• Strong written and verbal communication skills.
• Previous experience in managing client relationships.

Nice To Haves

• Ability to build collaborative and mutually meaningful relationships with internal and external clients.
• Comfortable analyzing and using data to make decisions.
• Experience facilitating and/or leading group meetings with internal and external clients.
• Ability to manage/balance multiple and sometimes competing priorities.
• Self-directed and acts as a role model for high performance and Gallagher's shared values.

Responsibilities

• Independently lead complex self-funded accounts.
• Maintain direct account responsibility and recognize a client's day to day needs and provide solutions while managing their annual strategy.
• Share market expertise with clients and keep them informed of compliance related issues.
• Cross-solve with clients to communicate resources available within Gallagher.
• Champion Gallagher resources and tools to maximize efficiency in managing client deliverables.
• Support the employee benefits Client Service Cycle to ensure a seamless renewal process.
• Guide, develop, and mentor new hires, account management, and team resources.
• Prioritize workflow and ensure accountability in both internal and external partnerships.
• Complete internal professional development programs to gain an understanding of the insurance industry and GBS processes.
• Exemplify the highest ethical standards and promote ethical behavior.

Benefits

• Medical/dental/vision plans, which start from day one.
• Life and accident insurance.
• 401(K) and Roth options.
• Tax-advantaged accounts (HSA, FSA).
• Educational expense reimbursement.
• Paid parental leave.
• Digital mental health services (Talkspace).
• Flexible work hours (availability varies by office and job function).
• Training programs.
• Gallagher Thrive program for overall wellbeing.
• Charitable matching gift program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree