Client Executive 1 (Single Client)

Sodexo•Greenville, NC

About The Position

Sodexo is seeking a dynamic Client Executive for environmental serivces at ECU Health Medical Center, a 974-bed teaching medical center, the flagship facility and the heart of ECU Health. ECU Health Medical Center is the third largest Level I Trauma Center in the nation and serves as the teaching hospital for the Brody School of Medicine at East Carolina University. This position oversees a department of 265 team members. This position supports this progressive organization by providing leadership for our Environmental team in the delivery of safe, sanitary, and innovative services to our patients, customers and hospital employees in a variety of settings.

Requirements

have in-depth knowledge of housekeeping systems and procedures
have experience with vendor and contract management, as well as union and contract negotiations
have experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards
have 3-5 years previous custodial / housekeeping or similar management experience., in a hospital, health care experience preferred but not required
can multi-task and set priorities
are proficient with computers and other technology
have experience leading and managing a team, and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a health care housekeeping system
possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion
can analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management
have experience effectively managing projects within agreed upon timelines
are results and safety driven