co:collective-posted 3 months ago
$90,000 - $115,000/Yr
Full-time • Mid Level
New York, NY

co: is a creative and strategic transformation partner for purpose-led organizations. We help our clients put purpose into practice — not just defining what they stand for, but also infusing it into everything they do, inside and outside their organization. Not just because that’s good for the world, but because it’s good for business too. The role is a hybrid relationship builder, project orchestrator, and creative collaborator. You thrive when working across multidisciplinary teams to bring strategic and creative work to life, and can zoom in and out between details and the big picture to help keep projects on track and clients confident. Reporting into the Head of Client Engagement, this role partners with co:’s senior leaders and client partners in delivering transformational work. You’ll help strengthen our client relationships, guide projects from inception through completion, and spot ways to add value for both our clients and our internal teams. You’re a thoughtful collaborator and trusted operator who isn’t afraid to roll up your sleeves to help drive impact. You’ll work across our three practices—Business & Brand, Experience, and Organization and Culture Design—on a project basis. From brand strategy to organizational transformation, you’ll help shape and deliver work that drives meaningful change for clients.

  • Build strong working knowledge of clients’ businesses, including industry context and strategic priorities
  • Support senior engagement leads in building trust-based relationships with clients
  • Lead the day-to-day management of 1–2 projects across co:’s three practices
  • Own project planning and operations: timelines, workflows, team coordination, deliverables, and documentation
  • Act as the primary point of contact for internal teams and clients on active projects
  • Track budgets, scope, and team bandwidth in collaboration with senior engagement leads
  • Prepare materials for internal and external meetings, ensuring clarity and alignment
  • Facilitate project meetings and maintain detailed, actionable recaps
  • Support the development of proposals and SOWs for new and follow-on work
  • Help identify opportunities for organic growth and contribute ideas for how co: can add value
  • Collaborate closely with strategy and creative teams, offering input that strengthens the quality of the work
  • Document and share project learnings with the broader team
  • 2-4 years of experience in client services or account management, ideally in a brand strategy, innovation, or creative agency
  • Experience managing complex, multi-workstream projects and collaborating across disciplines
  • Demonstrated success working with mid- and senior-level clients
  • Strong verbal and written communication skills, with comfort leading presentations and facilitating discussions
  • Experience working with or around strategic and creative outputs
  • Understanding of production workflows and how to manage timing and budgets
  • Collaborative spirit and a solutions-oriented mindset
  • Experience in or exposure to technology, B2B, or transformation projects is a plus
  • Diverse and inclusive workplace
  • Flexible working model (hybrid, remote)
  • Community-focused environment
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