Client Development Executive - Houston, TX

Herman Miller

246d

About The Position

The goal of the Client Development Executive is to drive revenue for their market by identifying and securing new large customers that are competitively-held in large regional markets. The Client Development Executive serves as the key point person to achieve the overall MillerKnoll objective of unlocking new business with large, important customers.

Requirements

• Bachelor's degree in Marketing, Business Administration or related field preferred.
• 3+ years of experience of successful contract or capital goods selling experience, preferably including experience developing new business.
• Demonstrated passion for the sales process with an understanding of selling foundations and proven ability to actively seek new opportunities, calculate risks and commit to action.
• Advanced selling skills, e.g. qualify prospects, lead generation, new business development, account penetration, strategic selling, conceptual selling, issues-based selling, consultative selling, negotiation and contracts (closing).
• Innovative, self-starter with the self-confidence and ability to represent MillerKnoll in a professional, ethical manner to gain a high level of confidence.
• Proven success at quickly building mutually beneficial relationships with customers/partners and ability to establish relationships at the senior decision-making levels within an organization.
• Ability to work in a fast-paced, changing environment, at all levels of the organization.
• Excellent verbal, written and interpersonal communication ability with strong emphasis on listening.
• Demonstrated high personal performance standards, the desire and ability to continuously learn and must be results-oriented.
• Demonstrated high-level of financial and business acumen.
• Thorough knowledge of MillerKnoll products, services and culture, as well as the ability to distinguish MillerKnoll products/services from the competition.
• Ability to travel and perform other job duties as needed.

Responsibilities

• Actively find and generate new business in your assigned market/region, particularly focused on large potential customers/business.
• Serve as the initial key contact with new large customers in your market and establish strong relationships with decision-makers within these companies.
• Work with these large customers to discover, diagnose, and solidify their needs and propose/deliver world class solutions.
• Manage the first sale/project with these large accounts from start to finish including formulation of sales strategy for the account and coordination of necessary resources.
• Identify opportunities to ‘take' large customer sales from our competitors where possible.
• Develop strong relationships across MillerKnoll internal teams to provide sales support for these accounts to achieve desired results.
• Enable a smooth transition to an appropriate sales role within the region to maintain the account and preserve the ongoing customer relationship, once the relationship is firm and headed for longer-term results.
• Maintain Salesforce (CRM) information so the RSD can accurately complete monthly forecasts of expected sales volume, by account, by product line.
• Maintain up-to-date client information, provides reports as requested, to ensure we identify our top customers and how we're performing with them.

What This Job Offers

• Career Level: Mid Level
• Industry: Furniture and Related Product Manufacturing
• Education Level: Bachelor's degree