Client Development Associate

FIGSSanta Monica, CA
14h

About The Position

At FIGS, we celebrate, empower, and serve those who serve others in the healthcare space. Our TEAMS program is transforming how healthcare organizations outfit their people and we’re just getting started. Scaling from beloved DTC brand to institutional partner. We're looking for a passionate and driven Client Development Associate (CDA) to help expand our impact across healthcare organizations. As a CDA, you are the first touchpoint for new organizations considering FIGS. You find and connect with high-potential organizations, introduce them to our brand, and qualify them for deeper partnerships. This is a high-energy role for someone who loves building relationships, solving problems, and making things happen.

Requirements

  • 1-2 years of outbound sales or BDR/SDR experience (bonus points for healthcare or Tech background).
  • Strong communication skills: written and verbal.
  • Comfort using sales tools like HubSpot, LinkedIn Sales Nav, Slack, etc.
  • Energy, positivity, and resilience. You bring it every day.

Responsibilities

  • Find the Right Teams: Identify and research healthcare organizations that could benefit from FIGS, from large hospitals to small practices.
  • Make the First Move: Reach out via email, phone, or LinkedIn to spark conversations and schedule intro calls.
  • Qualify Like a Pro: Run engaging discovery calls to understand their pain points, team size, and fit for our TEAMS program.
  • Be a Guide: Educate leads on our experiences (TEAMs App, Gifting, Bulk, Portals), and recommend what’s best for them.
  • Collaborate: Partner with our Client Partners (Account Executives) to hand off high-potential leads and strategize on growth.
  • Keep it Clean: Update HubSpot and sales tools to keep our pipeline organized and insights flowing.

Benefits

  • Equity: All FIGS employees have the opportunity to own shares of FIGS stock through our new-hire equity program. Additionally, FIGS provides a discount when purchasing FIGS stock voluntarily through our FIGS Employee Stock Purchase Plan.
  • Other compensation and benefits offered include:
  • Comprehensive benefits and perks package focused on your well-being, including premium medical, dental and vision coverage, and full access to wellness services through Breethe and Classpass. 100% FIGS-sponsored life insurance and disability insurance
  • Amazing 401(k) program, with a company match up to the first 6% of your contribution
  • Generous paid time off - We have 12 company holidays. For salaried team members, we offer flexible vacation. For our hourly team members, we offer up to 3 weeks of accrued vacation
  • Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers
  • FIGS sponsored Uber Eats voucher for in-office weeks
  • Personalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount site-wide
  • Access to FIGS Vet, Discounted Pet Daycare, Discounted Pet Insurance, and so much more…
  • Benefits eligibility is determined by hour requirements and length of service
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