Client Development Analyst, Supply Chain, and Technology and Digital Officer Practices

Spencer Stuart • Chicago, IL

1d

About The Position

The Client Development Analyst (CDA) will be responsible for supporting varied client development and business generation projects for the Supply Chain, and the Technology and Digital Officer Practices in North America. This role involves working closely with the Client Development Team (CDT) and consultants, as well as collaborating with colleagues across other Industry and Functional Practices. The Analyst will conduct in-depth research, prepare original analysis and insights, develop bespoke capabilities documents, and manage other assignments, ensuring content is properly stored and distributed. Over time, the Analyst is expected to develop expertise in tracking functional trends, C-suite succession, and contributing to strategic insights. The ideal candidate thrives in a fast-paced environment, managing multiple projects efficiently. While primarily focused on client development, a portion of the Analyst's time will also support the Firm’s executive recruitment efforts, providing exposure to search strategy, candidate evaluation, and consultant workflows.

Requirements

• Recent college graduate or 1-3 years of work experience in a corporate environment, preferably in a research or marketing function, ideally within executive search, management consulting, other professional services, or market research (4-year bachelor's degree required).
• Strong client servicing and the ability to manage multiple projects toward tight timelines in an environment where competing demands are the norm.
• Proficiency with MS Office applications (Excel, PowerPoint, and Word), with ability to create client-ready presentations in PowerPoint.
• Experience and strong interest in designing and building compelling presentations on PowerPoint.
• Strong verbal and written communication skills in English.
• Advanced research, analysis, and synthesis skills and experience.
• Experience driving research projects to completion.
• Experience collecting and organizing information from databases and internet resources, with ability to analyze and synthesize data into various formats; familiar with business reference tools such as Capital IQ, LinkedIn, and BoardEx.
• In possession of permanent U.S. work authorization.
• Self-directed, collaborative, team-spirited, comfortable with ambiguity, highly organized, detail-oriented and demonstrate strong project management skills.
• Demonstrate passion and ability for working with people, communicating clearly, approaching challenges with maturity and a positive attitude, and collaborating within a global team to drive greater business performance.
• Graceful under pressure, enjoy fast-paced environments, and be excellent multitaskers to partner directly with our consultants and associates across the Firm.
• Client-minded; understands and demonstrates the requirements (skills and know-how) of the role; is efficient (prioritizes own time and manages resources) and productive (focuses on driving results).
• Results-oriented mindset.
• Time management capabilities. Can efficiently manage multiple deadlines.
• Ownership and accountability.
• Attention to detail, accuracy.
• Synthesize research for business development initiatives, search assignments or intellectual capital initiatives and provide a succinct and accurate point of view as measured by quality and timeliness of contribution to assignment/project objectives.
• Listen and ask insightful questions.
• Leverage knowledge of an industry, function, or sector and relevant resources to gather information.
• Subject researched facts to extensive analysis and interpretation before drawing conclusions.
• Make inferential leaps in thinking to reach a solution despite incomplete or ambiguous information.
• Make decisions rapidly, despite the complexity of the issues or pressures involved.
• Use effective business writing skills to create succinct, client-ready analyses and document information in Firm databases.
• Communicates effectively both in writing and verbally; has mature presence and is able to build broad-based relationships.
• Strong networking capabilities.
• Ability to build strong working relationships with colleagues.
• Global mindset.
• Obtain and incorporate knowledge to enhance client work in a meaningful way; know how to find the most relevant information, effectively use the available Firm resources, develop and share industry/functional knowledge.
• Domain knowledge; maintaining strong awareness of industry dynamics.
• Business acumen; identifying and understanding key business issues, translating insights into actionable strategies that align with client and organizational goals.
• Firm offerings & capabilities; understanding what the Firm can offer in different situations and is not afraid to make recommendations.
• Develop self and others; seek and provide feedback, modify own performance or behavior based on feedback.
• Seek and be open to feedback from colleagues, place value on self-development efforts and opportunities for growth.
• Exhibit self-awareness and be willing to adjust your behavior for the benefit of the team.
• Champion the Firm’s values, culture and Code of Conduct; engage, participate and collaborate with others.
• Embrace diverse opinions and encourage teamwork.
• Promote inclusivity by bringing cultural awareness and sensitivity to every interaction with colleagues.
• Participate and contribute to internal activities; engage with office and practice.
• Represent Spencer Stuart well by speaking positively about the Firm and aligning your behavior with the Firm’s values.
• Conduct yourself in a manner that is consistent with the Firm’s values.

Responsibilities

• Support the creation of business development content and insights for pitches, relationship building and strategic account planning.
• Assist in the creation of tailored pitch decks and client-facing business development materials, based on a solid understanding of the potential client/client’s industry, including function specific information regarding the “value proposition” (strategy, competitive landscape, culture insights, etc.).
• Develop insightful and sophisticated presentation materials in partnership with consultants, Client Development Director and/or cross-function client development teams.
• Carry out research and analysis and liaise with consultants and client development team to support the creation and presentation of talent insights and market trends across all stages of prospecting – from new leads to competitive presentations.
• Assist in managing the practice’s knowledge infrastructure and content libraries.
• Help maintain tools and systems to assist in centralizing and organizing business development materials and presentations, credential lists, case studies, etc.
• Share learnings from pitches and business development initiatives across the Client Development Team (CDT) to ensure we are continuously refining and improving our processes, responsiveness and pitch effectiveness.
• Respond to content queries received from consultants and teams and deliver resources that prepare them for success.
• Conduct research to support the creation of intellectual capital/value adding thought pieces.
• Use quantitative and qualitative information to clearly communicate and present data/details, as part of building talent insights, market trends and thought pieces.
• Develop a solid understanding of relevant functions, as well as the firm’s service offerings and the “SSI value proposition” (differentiation, competitive landscape, strengths, and weaknesses).
• Synthesize information accurately, so that it is easily incorporated into readable, client-ready documents, pitches and RFPs.
• Monitor and track relevant market developments within relevant functions, including competitive intelligence, company updates, and executive transitions across the Americas, as part of proactive business development initiatives.
• When supporting executive recruitment initiatives, deliver targeted research and analytical support on select executive search assignments. This includes conducting market mapping, candidate research, and preparing candidate-facing as well as client-ready materials, working closely in partnership with consultants and associates.

Benefits

• Retirement savings plan with discretionary profit sharing contribution and employer match
• PTO (minimum 15 days per year, increases with tenure), paid sick time (10 days per year), company holidays (12 days per year), and paid leaves of absence when applicable
• Comprehensive health benefits, including medical, dental, and vision insurance, and healthcare flexible spending account
• Life Insurance, and short-term and long-term disability insurance
• Wellness benefits, including an employee assistance program, virtual mental health program, and mindfulness program
• Voluntary benefit options, including supplemental life insurance, identity theft protection, and whole life insurance with long-term care and critical illness coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level