About The Position

The Client Demarketing Associate/AVP role is an intermediate-level position within the Banking Portfolio Optimization Group (POG) team. As part of a global initiative to ensure a clean and risk-managed client portfolio, this role will be responsible for managing the end-to-end offboarding process of commercial and Corporate Banking Clients. This is a highly visible role that will offer the individual exposure to the bank's global network and cross-functional teams, including Relationship Management, Operations, Service, Business and Product leads. The successful candidate will demonstrate strong product knowledge, attention to detail and a proactive, positive mindset with a drive to learn.

Requirements

  • 2-4 years of experience in Corporate or Commercial Banking, with a strong understanding of banking products and client lifecycle management
  • Proven expertise in Microsoft Office - Advanced PowerPoint presentation & Excel expertise including demonstrated capabilities with pivot tables, Vlookups and formulas
  • Excellent due diligence and analytical skills with the ability to identify and mitigate risk
  • Strong communication and interpersonal skills, confident in engaging with internal and external stakeholders
  • Highly organised with attention to detail and the ability to manage multiple offboarding cases in a fast-paced environment
  • Positive attitude, proactive mindset, and eagerness to learn and grow within a global banking franchise

Responsibilities

  • Review and validate client demarketing requests, conducting due diligence against client's footprint metrics ensuring business criteria's are met
  • Collaborate with product partners to complete cross-business reviews and liaise with business teams for ownership transfers
  • Draft and issue client communications, including closure letters, in partnership with internal legal and compliance teams
  • Liaise with Operations teams to execute client exits, ensuring all accounts and related products are fully closed in accordance with existing procedures/protocol
  • Prepare reports/matrix to reflect progress and follow ups with multiple stakeholders
  • Collaborate with internal stakeholders to continuously refine offboarding processes and contribute to strategic enhancement efforts
  • Support with reporting and governance requirements, ensuring issues are escalated promptly and through appropriate channels
  • Lead side projects assigned from time to time and report progress thereto

Benefits

  • Medical, dental & vision coverage
  • 401(k)
  • Life, accident, and disability insurance
  • Wellness programs
  • Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Credit Intermediation and Related Activities

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