Client Delivery Partner

VML MAPAustin, TX
8d

About The Position

Are you a seasoned delivery leader passionate about driving strategic client success and financial growth? Do you have experience with Salesforce, Adobe, and/or Braze? This is a pivotal role for an influential leader who thrives on building trusted client relationships, optimizing operations, and championing delivery excellence within a dynamic agency environment. What will your day look like? As a Client Delivery Partner at MAP, your day will be dynamic, strategic, and profoundly client-centric. You will act as a strategic business partner to P&L owners, translating their vision into executable delivery plans aligned with client priorities and commercial outcomes. You'll actively manage financial performance, optimize budgets, resources, and revenue conversion, while mitigating risks and resolving complex delivery challenges. Expect to identify growth opportunities, foster cross-functional collaboration, and continuously optimize processes for efficiency and scalability.

Requirements

  • Experience: 10+ years in senior program/delivery leadership or strategic client-facing roles (agency/consultancy preferred).
  • Financial & Digital Expertise: Proven P&L management for large accounts, coupled with in-depth knowledge of data, technical projects, and marketing automation.
  • Management Skills: Strategic project, financial, and stakeholder management, including complex deadlines, budgets, and executive-level influence.
  • Leadership & Communication: Experience leading and mentoring teams, with exceptional verbal and written communication skills for diverse audiences.
  • Organizational & Problem-Solving: Highly organized, meticulous attention to detail, proactive, solution-oriented with strong ownership.
  • Adaptability & Mindset: Thrives in fast-paced environments, adaptable, resilient, positive, and committed to high-performing teams.

Responsibilities

  • Strategic Delivery Leadership: Lead end-to-end delivery across strategic client workstreams, ensuring timely, in-scope, high-quality execution.
  • Business & Financial Partnership: Act as a strategic delivery partner to P&L owners, translating vision to plans, and driving financial performance through forecasting, budgeting, and revenue optimization.
  • Delivery Excellence & Governance: Champion stability, proactively mitigate risks, resolve complex issues, and maintain strong governance.
  • Growth & Client Relationships: Identify strategic growth opportunities within existing relationships and build trusted rapport with senior client stakeholders.
  • Cross-Functional Collaboration: Foster strong collaboration across delivery, strategy, and client engagement functions.
  • Team Leadership & Optimization: Lead, mentor, and develop direct reports, and implement continuous process improvements for efficiency and scalability.
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