Client Delivery Executive
NTT DATA•Southfield, MI
198d•Hybrid
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About The Position
The Vice President, Managed Services Client Delivery is a senior leadership role, responsible for overseeing the end-to-end delivery of managed services contracts to strategic clients, ensuring client satisfaction, and managing a team of Managed Services Client Delivery Specialists. This role develops and maintains strong relationships with strategic clients, ensuring that service level agreements (SLAs) and key performance indicators (KPIs) are met or exceeded. The Vice President, Managed Services Client Delivery is responsible for ensuring client satisfaction, service delivery, and contract profitability for strategic client contracts.
