Client Coordinator - LHB
About The Position
At Luminare Health , our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. Job Summary Serve as a point of contact for clients in conjunction with Client Managers and provide any necessary administrative assistance required by the Client Managers to successfully retain business. Work with various departments within Luminare Health to promptly respond to client questions, facilitate resolutions to concerns, run client specific reports and provide support to Client Managers. May also involve client facing responsibilities such as employee meeting presentations, benefit fairs and attending quarterly and renewal meetings with client managers.
Requirements
- Excellent written and verbal communication skills are required, as are exceptional organizational skills.
- Thorough understanding of self-funding and employee benefit plans.
- Minimum 3 years previous experience in a similar TPA or insurance environment
- Knowledge and understanding of benefit-related federal laws (i.e., ERISA, COBRA, HIPAA, PPACA, etc.)
- Proficiency with Word, Excel, PowerPoint, Access, and Outlook.
- Analytical skills, problem solving skills, reading ability, creative decision making skills, the ability to comprehend and follow instructions, mathematical ability and time management skills are required.
- Ability to travel as required for this position.
- High school diploma or GED equivalent required
Nice To Haves
- State insurance license
- College degree
Responsibilities
- Serve as a point of contact for clients in conjunction with Client Managers
- Provide administrative assistance required by the Client Managers to successfully retain business
- Work with various departments within Luminare Health to promptly respond to client questions
- Facilitate resolutions to concerns
- Run client specific reports
- Provide support to Client Managers
- Employee meeting presentations
- Benefit fairs
- Attending quarterly and renewal meetings with client managers
Benefits
- health and wellness benefits
- 401(k) savings plan
- pension plan
- paid time off
- paid parental leave
- disability insurance
- supplemental life insurance
- employee assistance program
- paid holidays
- tuition reimbursement
- annual incentive bonus plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
