Client Coordinator (Hybrid) Lancaster, PA

Luminare Health•Lancaster, PA

11d•Hybrid

About The Position

At Luminare Health , our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. Job Summary Serve as a point of contact for clients in conjunction with Client Managers and provide any necessary administrative assistance required by the Client Managers to successfully retain business. Work with various departments within Luminare Health to promptly respond to client questions, facilitate resolutions to concerns, run client specific reports and provide support to Client Managers. May also involve client facing responsibilities such as employee meeting presentations, benefit fairs and attending quarterly and renewal meetings with client managers. NOTE: Candidates must live within commutable distance of Lancaster, PA

Requirements

High school diploma or GED equivalent required
Minimum 3 years previous experience in a similar Third-Party Admin or health insurance environment
Client facing, outside vendor and member facing experience
Thorough understanding of self-funding and employee benefit plan
Ability to travel as required for this position. (10%-20%)
Knowledge and understanding of benefit-related federal laws (i.e., ERISA, COBRA, HIPAA, PPACA, etc.)
Excellent written and verbal communication skills are required, as are exceptional organizational skills.
Proficiency with Word, Excel, PowerPoint, Access, and Outlook.
Analytical skills, problem solving skills, reading ability, creative decision making skills, the ability to comprehend and follow instructions, mathematical ability and time management skills are required.

Nice To Haves

State insurance license
College degree

Responsibilities

Serve as a point of contact for clients in conjunction with Client Managers
Provide any necessary administrative assistance required by the Client Managers to successfully retain business
Work with various departments within Luminare Health to promptly respond to client questions
Facilitate resolutions to concerns
Run client specific reports
Provide support to Client Managers
Employee meeting presentations
Benefit fairs
Attending quarterly and renewal meetings with client managers